Job Title: Arabic Speaking Customer Service Representative

Location: Edinburgh, UK

Salary: £25,000 per annum

Are you fluent in Arabic and passionate about delivering exceptional customer service? Join our dynamic team in Edinburgh and become a key player in a company that values excellence, innovation, and a positive work environment!

What We Offer:

      *     Competitive Salary: £25,000 per annum
      *     Hybrid Work Model: Enjoy the flexibility of working from home after your first 6 months
      *     Outstanding Training Programme: Comprehensive training to equip you with the skills to succeed
      *     Amazing Work Culture: Be part of a supportive, friendly, and inclusive team
      *     Modern Work Environment: State-of-the-art office located in the heart of Edinburgh

Key Responsibilities:

      *     Provide top-notch customer service to our Arabic-speaking clients
      *     Handle customer inquiries via phone, email, and chat in a professional manner
      *     Resolve issues efficiently and effectively, ensuring customer satisfaction
      *     Collaborate with team members to continuously improve service quality
      *     Maintain accurate records of customer interactions

Requirements:

      *     Fluency in Arabic and English (both written and spoken)
      *     Excellent communication and interpersonal skills
      *     Strong problem-solving abilities and attention to detail
      *     Ability to work independently and as part of a team
      *     Prior customer service experience is a plus, but not required

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.